Patient Care Representative

About Paradise Dermatology:

Paradise Dermatology offers comprehensive dermatologic care including full-body skin checks, medical dermatology, Mohs surgery, laser treatments and cosmetic services. We are a growing practice with two locations located in Sarasota and Englewood, Florida, seven medical providers and over 30 team members.

Providing exceptional patient care is our number one priority. We have been honored with the recognition as the “Best Dermatologist” by the Herald- Tribune for the past three years. We strive to be one of the best places to work in the Suncoast area.  We are looking for the best and brightest to join our team and continue our excellence in dermatologic care.

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Job Description:

Patient Care Representatives are responsible for maintaining a friendly, warm, and inviting environment at the Front Desk/Patient Check-In area and/or the Patient Check-Out area. It is important that Patient Care Representatives are polite, attentive, and organized. Additionally, they should be able to effectively communicate with patients and assist them in any way possible.

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Job Responsibilities:

• Answer multi line phone and either direct the caller to the appropriate party or handle the caller’s needs.
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
• Provide patients with new patient forms as well as copies of our office policies and legally required documents.
• Scan paperwork into patients file.
• Schedule appointments for new and recurring patients.
• Call and remind patients of upcoming appointments.
• Provide patients with support and guidance as needed.
• Collect monies, process end of day reports.
• Able to handle a fast-paced environment and prioritize tasks based on importance.
• Excellent communication and problem-solving skills.
• Order office supplies.

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Job Qualifications:

• Minimum experience of 1+ year working in an outpatient clinic setting
• Dermatology office experience a plus
• Minimum of 2+ years in customer service

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Schedule:

• Monday through Thursday, half day Friday
• 8AM-5PM, occasional overtime

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Salary and Benefits:

• Pay range: $14-$20/hour
• Health, dental, vision, and disability insurance, matching 401K, paid vacation and holidays, employee discounts

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If you are interested in applying for this position, please email your resume and the desired job title to careers@paradisederm.com.